Memory Card Recovery

SD and microSD card recovery

Stop using the card. Do not format it. Do not keep shooting.

SD and microSD are the cards most cameras, action cameras and drones use. Most problems with them are the ordinary ones: deleted files, an accidental format, or a card that asks to be formatted. This page covers what’s particular to these two card types.

What causes problems on these cards

  • The lock switch. Full-size SD cards have a small sliding tab on the side. If it’s in the lock position, or it’s loose and slides there on its own, the camera reports the card as write-protected. That’s not a fault and nothing is lost. A tab that has broken off can cause the same message.
  • The adapter. A microSD in a full-size adapter adds a second set of contacts and a second lock switch. Adapters are cheap and fail often. A “dead” microSD is sometimes a dead adapter.
  • Counterfeit cards. Fake cards are built to report more space than they really have. They work until they’re filled past their true size, and after that new files are silently lost or written over old ones.
  • Wear. Flash memory wears out with use. Cards in devices that record constantly wear fastest. A worn card can start returning errors, or stop accepting new files.
  • Handling. These cards are small and thin. Bent cards and worn or dirty contacts are common.

What to do right now

  1. Stop using the card, and don’t format it.
  2. On a full-size SD, check the lock switch.
  3. If it’s a microSD in an adapter, try a different adapter, or a reader that takes the microSD directly.
  4. Try one other reader.
  5. Don’t clean the contacts with anything abrasive, and don’t bend the card to “reseat” it.

What’s realistically recoverable

If the card still reads, the card type doesn’t change much. Deleted or formatted cards are usually Standard. Fragment reconstruction, video repair and very large cards are Complex.

A worn card that reads with errors can often still be copied, slowly, and recovered from that copy. The result may be partial.

When it isn’t

  • A card that isn’t detected at all. MicroSD cards, and many full-size SD cards, are a single sealed piece. There’s no separate part to repair or swap. One that no reader can see is a physical case, and the work is on the chip itself. Some of these I can do at my bench, quoted after evaluation. The rest I refer out, at no charge.
  • A counterfeit card. The files that went past the card’s real size were never stored. No one can recover data that was never written. Whatever fit within the real size may still be there.
  • Cracked or snapped cards. If the break goes through the body of the card, it’s a physical case.
  • Overwritten files. Gone, as on any card.

Pricing

What card recovery costs

Standard

$100 flat

A deleted or formatted card that still reads, where the files come back intact.

  • › Deleted photos or video
  • › Card formatted by accident
  • › Card asks to be formatted
  • › SD, microSD, CF, CFexpress, XQD, USB flash drives

Complex

$150–$250

Quoted after evaluation. The files are there but need rebuilding before they are usable.

  • › Reconstruction from fragments
  • › Corrupted video repair
  • › Very large cards

Rush

Add-on

48-hour turnaround from the day the card arrives. Added to the Standard or Complex price, and quoted with the job.

  • › Ask for it on the intake form
  • › Amount confirmed with your quote

Not detected at all

Case by case

A card that no reader or camera can see is a physical case. Some of these I can do at my bench, quoted after evaluation. The rest I refer out, at no charge.

  • › No capacity, no name, nothing
  • › Checked in more than one reader
  • › If it's not one I can do, I tell you and send it back

No data, no charge.

The evaluation is free. I'll show you what's recoverable before you pay anything. If what you're looking for isn't there, you owe nothing.

Recovered files are delivered by Dropbox link. Very large recoveries can cost more, because I need extra storage to hold them. If that applies to yours, it is in the quote. Return shipping is on me, whether or not anything was recovered, unless you ask for rush return shipping. That is quoted with the job.

Common questions

Is a microSD harder to recover than a full-size SD card?
Not when the card still reads. Deleted files, a format, or a damaged file system are the same job on either. The difference shows up when the card isn't detected at all, because a microSD is a single sealed piece with no separate parts to work on. Those are physical cases. Some I can do at my bench, and the rest I refer out.
How do I know if my card is counterfeit?
The usual sign is a card that seemed to work, then turned out to have corrupt or missing files once it was filled past a certain point. Fake cards report more space than they have. Cards bought from marketplace sellers at a price well below normal are the common source. I can tell during evaluation.
The microSD was in my phone. Can you recover it?
If the phone used it as ordinary removable storage, yes, it's the same process as a camera card. If the phone set it up as part of its internal storage, the card is encrypted and tied to that phone, and I can't read it without the phone. Tell me which it was, if you know.